Introduction
The SBI credit card is one of India’s most popular financial tools, offering convenience, rewards, and flexible payment options. However, users often face issues like delayed payments, lost cards, or unclear billing queries. Knowing how to contact SBI card customer care efficiently is crucial for resolving such problems. This guide covers everything from customer care numbers to online login steps, payment methods, and troubleshooting tips.
How to Reach SBI Credit Card Customer Care
For urgent assistance, use these official channels:
1. Toll-Free Number
- SBI Credit Card Toll-Free Number: 1860 180 1290 (24/7 service).
- International Number: +91 22 6121 2222 (for overseas users).
2. IVR Support
Call the toll-free number and follow the Interactive Voice Response (IVR) menu to:
- Report lost/stolen cards.
- Request a duplicate statement.
- Check payment due dates.
3. Email & Chat Support
- Email: customercare@sbicard.com (include your card details and issue).
- Live Chat: Available via the SBI Card website or mobile app.
4. Branch Visit
Visit any SBI branch with your card and ID proof for in-person assistance.
SBI Credit Card Login: How to Access Your Account
Managing your SBI credit card is seamless through the official portal:
Step-by-Step Guide
- Visit SBI Card Login.
- Enter your Customer ID (found on the welcome letter or statement).
- Create a password and complete OTP verification.
Features of SBI Card App
- Real-Time Transactions: Track spending instantly.
- Bill Payment: Set up auto-debit or manual transfers.
- Rewards Redemption: Use points for travel, shopping, or cashback.
How to Pay Your SBI Credit Card Bill
Pay your bills on time to steer clear of late fees. Choose from:
1. Online Payment Methods
- Net Banking: Transfer funds via SBI or third-party banks.
- Mobile Wallets: Use Paytm or FreeCharge.
- UPI: Make quick payments through apps like BHIM, PhonePe, or Google Pay.
2. Offline Payment Options
- Cheque: Send your cheque to the mailing address listed on your statement.
- Cash Deposit: Pay at SBI branches or authorized centers.
3. Auto-Debit Setup
Link your savings account to automate monthly payments.
Checking Your SBI Credit Card Status
Track application progress or card activation status:
1. Online via SBI Card Portal
- Log in to SBI Card Status.
- Enter your application reference number.
2. SMS Service
Send STATUS to 5676791.
Generating an SBI Credit Card PIN
A secure PIN protects your card from fraud. Follow these steps:
1. Online via SBI Card Portal
- Log in and navigate to “Card Management.”
- Choose ‘Generate PIN’ and type in your registered mobile number.
2. SMS Method
Send PIN to 5676791.
3. IVR Service
Call the toll-free number and follow prompts to set your PIN.
Top Benefits of SBI Credit Cards
Pick a card that matches how you typically spend.
1. Rewards & Cashback
- SBI SimplyCLICK: Earn 5x reward points on Amazon purchases.
- SBI Platinum Card: Up to 1% fuel surcharge waiver.
2. Travel & Insurance
- Air Miles Cards: Free flights and lounge access.
- Zero Liability Protection: Fraud coverage for unauthorized transactions.
3. EMI Facilities
Convert high-value purchases into manageable monthly installments.
Also Read | Fake Credit Card: How to Protect Your Money
Understanding SBI Credit Card Utility Charges
Avoid surprises by knowing these fees:
| Service | Fee (INR) |
|---|---|
| Cash Advance | 2.5% of amount |
| Late Payment | Up to ₹399 |
| Foreign Transaction | 3.5% |
| Duplicate Statement | ₹100/month |
FAQs
Which SBI credit card is best?
A: The SBI SimplyCLICK is ideal for online shoppers, while the Platinum Card suits frequent travelers.
What is the SBI credit card limit?
A: Limits vary based on income and credit history (₹10,000–₹10 lakh+).
What is the SBI card annual fee?
A: Most cards have no annual fee; premium cards like the Air Miles World Mastercard charge ₹2,999/year.
How to apply for an SBI card?
A: Apply online at SBI Card Apply or visit a branch with KYC documents.
How long does SBI take to approve a credit card?
A: Approval takes 7–15 working days post-document verification.
Can I use my SBI credit card abroad?
A: Yes, but notify customer care before traveling to avoid transaction blocks.
Final Thoughts
The SBI credit card offers robust features, but issues like billing errors or lost cards can disrupt your experience. By leveraging the SBI card customer care number (1800 180 1290) and online tools, you can resolve problems swiftly. Always read terms like utility charges and annual fees to maximize benefits.
About the Author
I’m Om Prakash — founder of Paisagyaan.com, a blog focused on making financial knowledge simple, relatable, and useful for everyday Indians. My journey includes over 10 years of navigating the Indian stock market, learning the hard way about investments, debts and real estate.
Read About the Author in detail, who lost 75 lakh rupees during 2009 to 2019 which would be 4.5 crore now in 2025.
But here’s what those losses taught me: Financial knowledge matters — deeply, so you don’t repeat my mistakes. If you’re just starting out or have already faced setbacks, this blog is for you for educational purpose and not advice.
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